Publications by Michael H. Smith

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The following publications have been published in various professional journals from 1979 to the present.

If you would like the full text version of any of these articles, please call 510-530-7900 call or e-mail and we'll be happy to email, fax or mail them to you. Because some are in electronic format we may be unable to send them via e-mail, so be sure to include either your fax number or mailing address. Thank you.


*Management Solutions That Really Work* is now available for purchase. It's a compilation of Dr. Smith's published articles and monographs over the last eight years in key areas such as leadership, conflict management, teamwork, diversity and employee performance.

It also contains much useful information for employees in areas such as stress and burnout management, handling an office romance and learning optimistic thinking. What you get are practical and realistic ways to make you and your organization more effective.

It's available for $29, including tax and shipping. If you'd like to get a copy, please Email or fax (510-530-7922) your order.


" Managing Your Time." CSAE Update. October 1999

"Creative Problem Solving," CSAE Update. Sept. 1999.

Bringing Peace to the Workplace," The HR Bulletin. July 1999.

What Makes Companies Great," Perspectives. May 1999.

" Performance Reviews that Work," CSAE Update. September/October, 1998.

"New Models for Diversity and Conflict Resolution," Purcasing Today. September, 1998.

"Executive Coaching," The HR Bulletin. July, 1998.

"360 Degree Performance Reviews" Horizons, Spring, 1998.

"The Myth of Customer Service, Part 2," The H.R. Bulletin, June 1997

"The Myth of Customer Service, Part 1," The H.R. Bulletin, May 1997

Building Optimism in the Workplace,"
The H.R. Bulletin, January, 1997

"Emotional Intelligence in the Workplace,"
Personnel News. August, 1996.

"Conflict Resolution at Work," CSAE Journal. August, 1996.

"Creative Conflict Management," Personnel News. June, 1996.

"The Myth of Customer Service," Personnel News. December, 1995.

"Improving Productivity," CSAE Journal. October/November, 1995.

"The Four P's for Productivity." Personnel News. September, 1995.

"Going Beyond Managed Change,"
Personnel News. April, 1995.

"Preventing Violence in the Workplace," Personnel News. February, 1994.

"Victim-Free Downsizing," Personnel News. November, 1993.

"Resolving Conflicts About Quality Issues," FDC Control, August, 1993.

"Forgiveness: A New Paradigm for Diversity Training," Vision/Action. Summer, 1993.

Forgiveness: The Key to Sexual Harassment and Diversity Conflicts," San Francisco, CA: Auerbach International, Nov, 1992.

"Beyond Blame: Diversity and Forgiveness," Personnel News. July, 1992.

"Encouraging Forgiveness to Increase Productivity," Intercultural Business Perspectives. July, 1992.

"Leadership: The Forgotten Dimension Of Management," Connections. March, 1992.

"Emotional Safety: A Critical Factor in Team Building," Northern California Human Resources Council Quarterly. Fall, 1991.

"Effective Communication Skills for a Changing Fire Service," Fire Chief. September, 1991.

"How to Hire the Right People," Professional Connections. August, 1991.

"Preventing Burnout: The Four P's Approach," EAPA. August, 1991.

"Surviving Hard Times: The Four P's Approach," Connections. March, 1991.

"Self-Managing Telemarketing Work Teams," Telemarketing Magazine. March, 1991.

"Managing Situationally Difficult People," Personnel News. January, 1991.

"Romance in the Workplace," NCHRC Quarterly. Fall, 1990.

"The Four P's for Productivity: A Human Resources Approach," NCHRC Quarterly. Summer, 1990.

"The Four P's for Profit," Diving World. December, 1989.

"Beyond Embarrassment: Managing Stress When Diving," South Pacific Underwater Medicine Society. Oct/Dec, 1989.

"Choosing a Dive Partner: The Interpersonal Matrix of Attraction," Undercurrent. Dec, 1986.

"Pre Dive Anxiety: How to Manage Stress Before Diving," Undercurrent. August, 1984.

"Resolving Conflict Between Diving Partners,"
Undercurrent. August, 1979.

 

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Michael H. Smith, Ph.D.

5801 Leona St., Ste A
Oakland, CA 94605

Tel: 510-530-7900
Fax: 510-530-7922
Email:
MHSmith@MichaelHSmithPhD.Com

 

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